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Heron & Lily Water Fountain
$1,07800

Returns & Refunds

Thank you so much for Visiting and Shopping with us!

We take pride in our handmade thus sustainable products. This human element is what sets up apart from mass-production! Handmade products are very likely to vary to some degree in color, texture, material, size or weight. Variations and imperfections are a normal part of crafting and are not considered flaws.

 Products are inspected before they are shipped.

 

Please contact us with any questions prior to a purchase, we're here to help! Communication is much less costly in terms of effort and time than returning something later. We don't want to take your money for something that you're not going to be happy with and we don't bite.

 

Items not eligible for returns/refunds are:

  • All jewelry
  • Any item(s) shipped by freight

 

Damaged or Missing Parts
If a freight item is missing any parts or parts are damaged as discovered after unboxing an item, please reach out to us right away and we'll provide the missing parts or replace the damaged item at Bella Bohemian's or its suppliers' sole discretion. Claims for concealed damages must be submitted to Bella Bohemian within 3 days of receipt of the item. This is a very rare but not impossible eventuality. We'll do our very best to help You.

 

To get a refund on eligible items:
  • .. the item must be unused, undamaged, unchanged, in other words, it must be in the same original condition with its original packaging that you received it in, with all original tags still attached
  • A refund is contingent upon the condition of the returned product and is issued at Bella Boehmian LLC's or its suppliers' sole discretion.

 

Please call or email us prior to returning product with proof of purchase, and we'll send you the appropriate return address.

Our domestic & international return policy covers a 14 day window from the date of receipt of the product as indicated by the delivery service's tracking record. All customer choice or buyer's remorse returns are subject to a 20% restocking fee and customer paid shipping with insurance & tracking. If we do not receive the returned product, we cannot refund it.