Free domestic shipping with $90 order, or co-pay $10 flat

Our warehouses will be closed Dec 20 - Jan 5. Order anytime ~ Shipping resumes Jan 6, 2025

Shipping

Costs

Free Shipping for orders of $90 (Parcels)

For the contiguous United States we provide FREE Shipping for orders over $90 which may make use of USPS, FedEx, UPS or DHL. Depending on the product, different options may be available, though always with tracking.

For orders less than $90, the buyer co-pays only $10.

 

Freight Shipping (Pallet)

At present only available across the contiguous United States.

While we normally absorb freight shipping, circumstances may arise where we cannot honor free shipping if freight costs relative to market conditions and other factors go beyond what we can bear. In that event, we'll contact you and see if we can come to a mutual arrangement that works for both of us.

Please keep 3 details in mind:

  • Make sure someone of legal age is home for your freight delivery appointment
  • Shipment is dropped at curb unless other pre-arrangements were made
  • Immediately note when there is damage to the shipment, and if significant, note the damages on the Bill of Lading (BOL) and reject the shipment

IF you prefer white glove delivery into your home, please contact us so we can make the pre-arrangements. There is a surcharge for this added service.

 

Fulfillment

.. takes place within 24-72 hrs from receipt of payment, relative to which warehouse is shipping the item(s). Tracking information gets emailed to you as soon as it's available.

ETA

  • Shipping packages within North America (USA & Canada) via e.g. USPS, UPS & FedEx usually takes circa ≤ 3 days
  • Shipping by freight takes circa ± one week but depends on the total mass of the shipment and its travel distance
  • International orders really depend upon the destination, local infrastructure & logistics and customs; a rough estimate would be 12 days

Tracking

Delays

Orders may be delayed because of item availability, credit card verification issues or shipping service delays e.g. during holiday seasons, strikes, national emergency, and Acts of God. These are worst-case scenarios and as such, they are rare.

We will contact you via phone or email if there are any unusual circumstances that we're aware of.

 

International Orders

Since shipping across the globe is very complex, bureaucratically convoluted and costly, we're only set up to ship small items via parcel, no freight. That means we can ship e.g. décor and jewelry items but not furniture. Even that we may need to take on a case-by-case basis. At the time of this writing, shipping costs internationally are too high for us to absorb, so when you check out, you'll see auto-calculated prices from services including USPS, UPS, FedEx, or DHL. To be blunt, we do not profit from shipping! What you pay goes straight to the delivery service! And you may need to consider additional customs fees in your country.

 

Questions

If you have any questions at all, no worries, feel free to reach out to us and we'll confirm your options and whether there is a charge or not.